ช่วยอ่านและไขข้อข้องใจด้วยค่ะ กรณีจะ Refund เงินคืน สามารถทำได้หรือไม่

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Refunds and Exchanges
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If allowed by the airline, fare rules associated with the ticket(s) issued may be refunded or exchanged for the original purchase price less the applicable airline penalties, plus any fare difference between the original fare paid and the fare associated with the new ticket(s). In addition, CheapTickets will charge a change/refund processing fee of ฿ 1,000/person.

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CheapTickets has no control over airline penalties associated with refunds or exchanges which can range ฿1,520 - ฿12,175/ticket in most cases.

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All cancellation and exchange requests must be initiated at least four (4) days before scheduled departure.

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A ticket loses all value if/when the passenger associated with the ticket during any part of the travel does not cancel the reservation or show up at the check-in counter at least 2 hours before scheduled departure or as required by specific airline rules. Customers desiring to make last minute changes (within one working day of scheduled departure) can contact the airline directly for assistance. However, CheapTickets strongly advise against so doing. CheapTickets will not entertain any last minute change request and will not be responsible for any of the extra charges of the fare, penalty charges, and any cost associated with the disruption to the travel as a result of last minute changes made.

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International travel often includes multiple airlines, each with an individual set of fare rules. If more than one set of fare rules are associated with the total fare, the most restrictive rules will apply to the entire booking.

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If changes are allowed and the total fare of the new ticket including base fare, fees, penalties and taxes is more than the original ticket fare, CheapTickets must collect the additional difference before processing the refunds or issuing the new ticket(s).

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Processing exchanges for most international tickets can be a complex and time consuming procedure and can take several business days to complete. CheapTickets makes every effort to provide quotes and process exchanges in a timely manner.